In today’s complex health insurance market place, rising healthcare costs and the growing list of state requirements are daunting.  Our benefit specialists have the experience and knowledge to help you every step of the way: 

• Assistance related to ongoing administration of employee communications material to help employees understand and appreciate their benefits package.
• Develop internal administrative procedures.
• Manage external plan administration (premium billing, delivery of employee ID cards, employee communications, printing of booklets and contracts, etc.)
• Attend & orchestrate employee meetings.
• Attend meetings with insurance company and administrative representatives.
• Manage all customer service and ongoing services.
• Help resolve unusual or contentious claims.
• Track and evaluate claims, premium and headcount variations (recommendations regarding plan design or funding alternative are often based on this data).
• Survey/monitor claims administration such as turnaround time, claim accuracy, Co-ordination of Benefits (COB)/Subrogation savings, Reasonable & Customary (R & C) database and frequency of updates.
• Monitor Wellness/loss prevention, engage an employee “Wellness Team”.